1.01 – Understanding the Perpetual Rules of Business Strategy
When you’re excited about a new business idea or busy trying to get it off the ground, it’s easy to overlook the importance of stepping back and considering the bigger picture. Missing out on this crucial perspective can lead to aiming at the wrong target from the start, which can be costly and time-consuming.
Michael Porter's Business Strategy Framework
Michael E. Porter, an esteemed economist and Harvard Business School alumnus, devised a straightforward yet powerful approach to grasping the big picture in business strategy. According to Porter, two main factors significantly impact a business’s ability to achieve superior profits:
- Industry Attractiveness: The potential profitability of the industry in which the business operates. This requires thorough research.
- Positioning within the Industry: How the business positions itself, which can be through cost advantage or differentiation.
Porter also introduced the concept of focus strategy, where a business can target a narrow market segment with either a cost advantage or differentiation. This is an effective strategy, especially for new businesses, as discussed in the following sections.
Cost Leadership vs. Differentiation
Cost Leadership
Cost leadership involves producing goods or services at a lower cost than competitors. This doesn’t necessarily mean offering the lowest prices; rather, it means having the flexibility to use cost savings in various strategic ways, such as investing in marketing or further cost reductions.
Large-scale operations with high production volumes often achieve cost leadership. For example, Ryanair has successfully implemented cost leadership by using less popular airports and minimizing in-flight services, which has enabled it to offer low fares and compete effectively with bigger airlines.
Differentiation
Differentiation is about offering unique products or services that stand out in the market. This requires a deep understanding of customer desires and the willingness to pay a premium for unique features. Companies like Apple, Sony, and BMW excel in differentiation by creating products with distinctive, desirable features that justify higher prices.
Even minor differences can capture market attention. For instance, Waterstones gained a competitive edge simply by extending store hours, attracting customers when other bookstores were closed.
Focus Strategy: Targeting Specific Market Segments
Porter emphasized that focus strategy involves targeting a specific market niche or geographic area. IKEA is a prime example, focusing on young, white-collar workers by offering well-designed, affordable home furnishings. This approach has helped IKEA become the world’s largest furniture retailer by maintaining cost efficiency without compromising quality.
Similarly, Procter & Gamble refocused on its core strengths—big brands, big customers, and big countries—leading to significant sales growth even during challenging times.
Porter's Five Forces Theory
Porter also developed the Five Forces Theory to help businesses understand the competitive dynamics within their industry. These forces are:
- Threat of Substitution: The risk of customers finding alternative products or services.
- Threat of New Entrants: The ease with which new competitors can enter the market.
- Supplier Power: The influence suppliers have over pricing and terms.
- Industry Competition: The intensity of rivalry among existing competitors.
Debunking the First-Mover Advantage
The idea of “first-mover advantage” suggests that being first to market provides a significant edge. However, research by Gerard Tellis and Peter Golder challenges this notion. They found that many market pioneers fail, while those who follow close behind often succeed by learning from the pioneers’ mistakes and benefiting from established market development.
For example, Amazon is often credited with pioneering online book sales, but it was actually preceded by Bookshop.co.uk. Similarly, Google wasn’t the first search engine but ultimately became the most successful.
Conclusion
Understanding and applying these fundamental business strategies can greatly enhance your chances of success. By leveraging cost leadership, differentiation, and focus strategies, and by carefully analyzing competitive forces and timing market entry, you can position your business for sustainable profitability and growth.